Topic: SUBJECT LIST

Category: Dispatch Communications

Exam Prep: Telecommunicator I & II
By: Dr. Ben A. Hirst, Performance Training Systems
Practice exams for Telecommunicator I & II. Selv-scoring guide with page references for further study. Winning test-taking tips and helpful hints. Follows NPFA 1061 (2002).
#3281Paper
$39.95
     
Telecommunicator, 1st Ed.
By: IFSTA
Addresses NFPA 1061, Levels I and II. Chapter list: Evolution and Scope of Public Safety Communications; Facilities, Mechanical Systems, and Organizations; Telephone Systems; Radio Systems; Alarm Systems; Qualities of a Telecommunicator; Call-Taking Skills; Dispatching Skills/Radio Broadcasting; Fire Service Operations for the Telecommunicator.
#36491Manual
$39.50
     
911 Emergency Communications Manual, 4th Ed.
By: Sue Pivetta
Contains important new info on terrorism and stress management as they affect emergency management. Dispatcher training reference book. Fire, police, medical communications including: call receiving, dispatching, crisis intervention, professional development. Used as a college textbook. This is a training course in a book.
#118-4Paper
$94.95
     
Preparing for Terrorism: The Public Safety Communicator's Guide
By: George Buck, Ph.D., Lori Buck, & Barry Mogil
Designed for comm center professionals who will receive and/or dispatch emergency services to a terrorist event. Emphasis of this book is preparing comm center staff and their families for a terrorist event with well-thought out employee emergency plans and contingencies. Provides insight into how to coordinate the communication needs to support the efforts of first responders as well as local, state, and federal resources that become available. Checklists help systems administrators look for, uncover, and protect against threats to CAD systems and othoer emergency communications systems that link to the Internet and intranets. Solutions to radio interoperability problems are outlined. Event management discussion includes protocols for federal command integration and media relations. Case studies present valuable lessons learned.
#1441Paper
$95.95
     
Emergency Dispatching: A Medical Communicator's Guide
By: Susi B. Steele
Technical book that goes beyond the theory of priority dispatch. Stresses the human element in EMS dispatching. Step-by-step instruction on how to build and maintain an entire EMS system. Sample conversations illustrate how to utilize voice control and calming techniques.

Only 2 left.
#117Paper
$70.00
     
 
FEATURED BOOKS
Ghetto Medic, A Father in the 'Hood
The Right Seat: Officer Development Beyond the Textbook (Volume 1)
Tactical Perspectives #5: Mayday
#1: Real World ICS/Residential Fires
Ground Zero: Behind the Scenes, 10-year Commemorative Edition
Tales From The Cherokee Strip
Turnout-Second Alarm