#4 - Managing Conflict

by
ISBN: n/a

$225.00

Overview

Presents skills and characteristics for approaching conflict. Describes five styles to managing conflict. Discusses how to approach conflict with a team member. Shows how to manage conflict between peers. Presents the principles of the “Getting to ‘Yes’” strategy and how to apply them.

Description

ISBN: n/a

Presents skills and characteristics for approaching conflict. Describes five styles to managing conflict. Discusses how to approach conflict with a team member. Shows how to manage conflict between peers. Presents the principles of the “Getting to ‘Yes’” strategy and how to apply them.


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