Achieving Excellence in the Fire Service

by
ISBN: 130422088

$70.99

Overview

To remain a viable public organization, fire departments must maintain a constant focus on quality. Chief Fire Officers must continually strive to improve their department's service and cost effectiveness, while maintaining a level of excellence. Unique to this market, Achieving Excellence in the Fire Service is the only quality improvement More »

Description

ISBN: 130422088

To remain a viable public organization, fire departments must maintain a constant focus on quality. Chief Fire Officers must continually strive to improve their department's service and cost effectiveness, while maintaining a level of excellence. Unique to this market, Achieving Excellence in the Fire Service is the only quality improvement resource developed specifically for fire service professionals. Integrating quality improvement principles into overall s management and administrative strategies, it provides comprehensive coverage from a history of system evaluation in the fire service, to quality management to strategic quality planning and much more.

Customer Reviews